Cookie Policy

Learn how we use essential technologies to operate and improve your UpNComer experience.

Last updated: November 23, 2025

What Are Cookies and Similar Technologies?

“Cookies” and similar tools (such as local storage, pixels, or analytics tags) are small data elements that help us run the UpNComer platform securely and efficiently. They remember your login session, preferences, and activity to make sure the Service works the way you expect. UpNComer uses these technologies only for functional and analytical purposes—never for advertising, tracking across other websites, or selling data.

How We Use Them

We use cookies and local storage to:

  • Keep you signed in and manage secure sessions
  • Save campaign data and user preferences across modules
  • Measure basic analytics (e.g., page load times, feature usage, system performance)
  • Detect bugs, improve reliability, and protect against fraud or abuse

All data collected is aggregated or anonymized and used strictly to maintain or improve the Service.

Types of Cookies & Storage We Use

Essential / Functional

Required for the platform to operate—includes authentication tokens, encryption keys, and preferences.
(Examples: Redux Persist, session identifiers, Crypto.js-encrypted Growth Engine data, and login tokens.)

Analytics

Used internally to understand how artists interact with UpNComer’s tools so we can improve them. (Examples: Amplitude, PostHog, Google Analytics basic usage tracking.) These do not track users across other websites or show targeted ads.

No Advertising or Third-Party Tracking

UpNComer does not use cookies for:

  • Retargeting or personalized advertising
  • Third-party ad networks
  • Selling or renting data to marketers

Any integrations with partners (e.g., Meta, TikTok, YouTube) use API-based connections that only activate when you deliberately link your account.

Managing or Clearing Cookies

You can clear stored data anytime in your browser settings.
If you disable functional cookies, some core features (like login persistence or analytics dashboards) may not work correctly.

Updates to This Policy

We may revise this Cookie Policy occasionally to reflect new technologies or analytics tools.
If major changes occur, we’ll post an updated notice on this page with a new “Last updated” date.

Contact Us

For questions about cookies or data storage, contact our Data Protection Officer:

UpNComer Pte. Ltd.

6 Marina Boulevard, 11-18, Singapore 018985

support@upncomer.co